An interactive tool for managing relations with the structure.

The Patient Portal is an interactive tool that enables patients to independently manage many of their healthcare needs through a secure and intuitive online platform. Accessible via a dedicated website or mobile app, this portal streamlines interactions with the healthcare facility and delivers a smoother, more patient-centered experience.
dottoressa mostra a una paziente su tablet come usare il portale pazienti

The portal allows patients to securely access their clinical data stored within the outpatient record. This includes access to visit history, previous diagnoses, medical prescriptions, and diagnostic test results, providing a complete and updated view of personal health information. Access to clinical data allows patients to remain constantly informed about their health status and have greater control over the management of their care.

Through the portal, patients can directly book their appointments, choosing from the availability of doctors and departments. The system presents free time slots in real time, allowing the patient to select the day and time that best suits their needs. This functionality reduces the need to contact the facility by phone and improves the efficiency of the booking process.

Once the reports or prescriptions are ready, the patient can download them directly from the portal in digital format. This reduces the need for physical travel and speeds up access to medical documents, improving patient comfort. The interface allows for a secure and simple consultation of the data, respecting the regulations on the protection of personal data (GDPR).

Patients can view and manage all communications received from the facility, including appointment notifications, reminders for periodic check-ups, or messages related to reports. This feature centralizes communications, allowing the patient to have a clear overview of appointments and important health information.

The portal offers the possibility to view the history of transactions and payments made, as well as any invoices or receipts. Patients can thus keep track of payments and healthcare services received, with the possibility of directly managing any requests or reports.

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